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About Shantel Sullivan, Ed.D, LCSW, MSW

Dr. Sullivan grew up in rural, Upstate New York and earned her doctorate and master’s degrees from the University of New England in Portland Maine. She brings over a decade of clinical practice experience working with individuals, families, and communities. Dr. Sullivan has extensively worked with people who are dealing with grief, loss, caregiver fatigue, secondary trauma, and other major life changes. Dr. Sullivan has specialized in substance use addiction treatment and completed an advanced degree certification in addiction counseling. Dr. Sullivan is committed to a life of continuing education and immerses herself in bringing up-to-date, evidence-based practices into the healing process. She believes that people hold their answers within and takes pride in helping people maximize their strengths. She takes a holistic and person-centered approach to treatment utilizing Cognitive Behavioral Therapy (CBT), motivational enhancement therapy, mindfulness techniques, and self-compassion. She is also a seasoned national speaker, MSW instructor, serves as a clinical field instructor for aspiring clinicians, and a member of the National Association of Social Workers (NASW).

Partial List of Treatment Areas

  • Major Life Change: grief, divorce, etc
  • Alcohol Use
  • Anxiety
  • Cognitive Behavioral Therapy (CBT)
  • Depression
  • PTSD - Childhood Trauma
  • Gender Confirmation Surgery Evaluation
  • PTSD - Victim of Abuse
  • Parent/Child Concerns
  • LGBTQ+ Care
  • Opioid/Pain Med Use
  • Drug Use (non-opioid)
  • Postpartum Depression
  • PTSD - Single Incident/Shock
  • badge-1 AddictionSignifies specialized training in substance use disorder and addiction recovery.
  • badge-2 LGBTQ+ CareSignifies post graduate education in gender and sexual diversity and recognizes specialization in LGBTQ+ care.

Education & Certifications

– Doctor of Education in Education Leadership from University of New England
– Masters of Social Work in Advanced Generalist Social Work from University of New England
– Certified in Addictions Counseling from University of New England Department of Social Work
– Licensed Clinical Social Worker New York
– Licensed Clinical Social Worker North Carolina

Accepted Insurance

  • Aetna NC
  • Cigna NC
  • Tricare NC
  • Magellan NC
  • Medcost NC
  • Medicare NC
  • UBH NC
  • Humana NC



November 12, 2021


November 12, 2021

Thoughtful and friendly. Ready to talk to.


October 27, 2021

I will be seeing Shantel again, I felt very comfortable with her from the beginning.


October 22, 2021

Shantel is perhaps the most helpful therapist I ve had.


October 18, 2021

Friendly, insightful


October 11, 2021

Shantel is very compassionate and is able to help me work through concerns.


September 4, 2021

Staff is courteous, available, and on time.


August 27, 2021

Shantel is a sympathetic and engaging listener. I am very grateful for her wisdom and sharing of information. I always feel better after meeting with Shantel and have spoken fondly of her to family and friends.


August 2, 2021

I like the technique we discuss and insights


July 22, 2021

Shantel is always pleasant and compassionate. I really enjoy my therapy experience.


July 22, 2021

Her empathy and sincere sharing of information are really helping me in my healing. I am so grateful to have an opportunity to start my inner healing process.


June 18, 2021

I love my therapists. Shantel


June 7, 2021

I immediately felt at ease!


May 6, 2021

Kind and took time to listen to my concerns


April 20, 2021

Shantel is very personable and kind!


April 2, 2021

It's all good! I love all the therapists and staff!!


December 30, 2020

Friendly staff

Tropical Storm Isaias is headed towards the Carolinas

Tropical Storm Isaias is headed towards the Carolinas. Please note that we plan to be open for appointments; however, be aware that power outages may be widespread which may impact telehealth and other appointments. We may not know until the last minute in all of our locations on Tuesday. Please be patient. We will waive missed appointment charges on Tuesday, August 4th in light of complications from the weather. If you and your provider are unable to connect, we will reach out to reschedule your appointment as soon as possible.