Privacy Policy

Last Modified: January 16, 2024

Mindpath Health (“Mindpath Health,” “we,” “us,” or “our”) respects and is committed to protecting your privacy through compliance with this Privacy Policy. This Privacy Policy (our “Privacy Policy”) describes the type of information we may collect from you or that you may provide when through our website (the “Website”) and our practices for collecting, using, maintaining, protecting, disclosing, or otherwise processing that information.

The practices described in this Privacy Policy are not applied to protected health information (“PHI”). Our privacy practices regarding PHI are described in our Notice of Privacy Practices. With respect to information you submit through the Make an Appointment form on our Website, once we have accepted such information, our handling of that information is governed by our Notice of Privacy Practices.

This Privacy Policy applies to the information we collect:

  • on our Website;
  • in email, text, and other electronic messages between you and us or on our Website; and
  • when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

  • any website operated either by us or a third party unless the website links to this Privacy Policy; or
  • any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Mindpath Health is not a medical group. Any services obtained through our Website are provided by independent medical practitioners including, but not limited to, Mindpath Health Medical Group and its affiliated covered entities, an independent medical group with a network of United States based health care providers (each, a “Provider”). Mindpath Health Medical Group and its affiliated covered entities (or your own medical provider if you do not use Mindpath Health Medical Group and its affiliated covered entities) is responsible for providing you with a Notice of Privacy Practices describing its collection and use of your health information, not Mindpath Health. If you do not agree to be bound by those terms, you are not authorized to access or use our Website, and YOU MUST PROMPTLY EXIT OUR WEBSITE.

Please read this Privacy Policy carefully to understand our policies and practices regarding your Personal Data and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using our Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

Information We Collect About You and How We Collect It

Throughout this Privacy Policy, the term “Personal Data” means any information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or device. However, Personal Data does not include any deidentified or aggregated information

Personal Data You Provide To Us

We collect the following types of Personal Data directly from you when you access or use our Website: first and last name, e-mail address, home address, telephone number, payment card information, or date of birth.

We collect personal data you provide directly to us through our Website when you do any of the following:

  • You choose to share your Personal Data with us to use our Website.
  • You request information from us.
  • You sign up for newsletters or our email list.
  • You make an inquiry.
  • You participate in a survey or promotion.
  • You otherwise contact or interact with us.

Personal Data We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain Personal Data about you, or information that becomes Personal Data if combined with other information. This includes information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include Personal Data, or we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. Our Website may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you do not consent to our use of cookies or select this setting you may be unable to access certain parts of our Website, or certain parts may not function correctly. You can find more information about cookies at and
  • Web beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Mindpath Health to collect anonymous, non-personal data about your use of our Website. The information collected by web beacons allows us to monitor the number of people using our Website, as well as the number of people who are opening our emails, and for what purposes.
  • Third-Party Cookies. We may use third party website analytics services in connection with our Website. We use the information collected by such services to enhance usability on Such services do not collect Personal Data that you do not voluntarily enter into our Website, and they do not track your browsing habits across websites that do not use their services. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Share Your Personal Data.

How We May Use Your Personal Data

We use information that we collect about you or that you provide to us, including any Personal Data, to operate our Website and to deliver the content and services you request.

In addition, we may use information about you for other lawful purposes, including:

  • Fulfilling your requests for products or services.
  • Offering products and services that may be of interest to you.
  • Customizing the content, advertising, and services to your preferences.
  • Sending you solicitations, product announcements, and similar materials that may be of interest to you (you may “opt-out” of receiving these materials).
  • Sending you certain e-mail messages critical to your use of the Services, such as system status updates or order confirmations (because these messages contain important information, you may not be able to “opt-out” of receiving such messages).
  • “Pre-populating” forms that are displayed for the purpose of collecting individual data by Mindpath Health and/or its sponsors.
  • Billing, account maintenance, and record-keeping purposes.
  • Improving our customer service and service offerings.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

In addition, we may collect and use information for analytic purposes, market research or marketing purposes, as allowed by law. We may use and analyze the information we collect so that we can administer, support, improve and develop our business, which may include contacting you to notify you of our current or future services.

We may use your Personal Data to contact you for your views on our services and to notify you occasionally about important changes or developments to our Website or our services. Further, we might also use your Personal Data to let you know about other services we offer that may be of interest to you and we may contact you by mail, telephone or e-mail. We do collect anonymous, non-personal data about your use of our site. If you wish to opt-out, you may do so at any time by sending us an email stating your request at [email protected]. For more information, see Choices About How We Use and Share Your Personal Data.

How We May Share Your Personal Data

We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Policy. However, we may disclose aggregated information about our users without restriction.

We may disclose Personal Data that we collect or you provide as described in this Privacy Policy:

  • To our agents, vendors, consultants, and other service providers to access information collected through our Website to carry out work on our behalf. This includes third-party service providers we use to support our business, such as entities that assists us with processing credit card payments when payments are made through our Website. These third-party service providers are contractually prohibited from using Personal Data obtained in this manner for any purpose(s) other than to provide the services we have engaged them to perform.
  • With our affiliates for internal business purposes;
  • To perform statistical analysis, send you e-mail or postal mail, or provide customer support;
  • If we are required to do so by law, regulation, or legal process (such as in response to a court order or subpoena);
  • To fulfill requests by government agencies, such as law enforcement authorities;
  • When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity;
  • To enforce our policies, or protect rights, property, or safety;
  • to fulfill the purpose for which you provide it;
  • for any other purpose disclosed by us when you provide the information; and
  • with your consent or as otherwise permitted by applicable law.

We also may share your Personal Data in connection with, or during negotiations of, any proposed or actual merger, purchase, sale, or any other type of acquisition or business combination of all or any portion of our assets, or any transfer of all or a portion of our business to another company. We reserve the right to transfer any information we obtain through our Website in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, reorganization, or liquidation).


Choices About How We Use and Share Your Personal Data

We do not control the collection and use of your Personal Data collected by third parties described above in How We May Share Your Personal Data.  When possible, these organizations are under contractual obligations to use this data only for providing the services to us and to maintain this information strictly confidential. These third parties may, however, aggregate the information they collect with information from their other customers for their own purposes.

Our Website may include hyperlinks to other websites, online locations, platforms, or services for your convenience and information. Such linked websites may be operated by third parties that are not owned or controlled by Mindpath Health. They may use their own cookies, web beacons, and other tracking technologies to collect information about you, and they may solicit Personal Data directly from you. We do not control third parties’ collection or use of your Personal Data to serve interest-based advertising. If you follow links from our Website to other websites, we encourage you to familiarize yourself with their privacy policies and terms of use. These third parties may provide you with ways to choose not to have your Personal Data collected or used in this way. You can learn more about interest-based advertisements and your opt-out rights and options from members of the Network Advertising Initiative (“NAI”) on its website ( and from members of the Digital Advertising Alliance on its website (

Accessing, Correcting, and Deleting Your Personal Data

With few exceptions, you are entitled on your request to be informed about the information we collect about you. You may contact us at [email protected] to request access to, correction or deletion of the Personal Data that you have provided to us. We cannot delete your Personal Data except by also deleting your account with us. We may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect.

We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Children’s Privacy

Our website is not intended for children under 16 years of age, and we do not intentionally collect or maintain data about children under 16 unless such Personal Data is provided by a parent, legal guardian or authorized adult. If we learn that we have received any Personal Data from anyone who is not at least 16 years old, we will delete that information. If you believe we might have any information directly from a child under 16, please contact us at [email protected].

However, we are committed to the health and safety of children under 16.  In states that allow minors to request medical treatment without the consent of an adult, we may use information provided on this website by children under 16 to assist them in accessing appropriate medical treatment.

Data security

We take reasonable measures to help protect Personal Data collected through our Website from loss, theft, misuse, and other unauthorized access, disclosure, alteration, or destruction. The safety and security of your Personal Data also depends on you. Where you have chosen a password for the use of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Nevertheless, transmission via the Internet is not completely secure and we cannot guarantee the security of your Personal Data collected through our Website. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website, or in your operating system.


We store all traffic data and review postings indefinitely, even after “deletion,” and may archive such information elsewhere. We will retain your personal information as long as your account is active or needed to provide you services. We will also retain your personal information as necessary to comply with legal obligations, resolve disputes and enforce our agreements. At any time, you may remove your personal information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to our Website from our servers.

Do Not Track Signal

Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. However, there is no accepted standard for how a website or online service should respond to this signal and, at this time, we do not honor such a signal or modify what information we collect or how we use that information based upon whether such a signal is broadcast or received by us.


Changes to this Privacy Policy

We reserve the right to revise and reissue this Privacy Policy at any time. Any changes will be effective immediately upon posting of the revised Privacy Policy, and the new effective date will be listed at the top of this page. Subject to applicable law, your continued use of our Website indicates your consent to the terms of the posted Privacy Policy. We encourage you to periodically review this Privacy Policy.

Contact Information

If you have any questions, concerns, complaints, or suggestions regarding our Privacy Policy or the ways in which we collect and use your Personal Data described in this Privacy Policy , have any requests related to your Personal Data pursuant to applicable laws, or otherwise need to contact us, you may contact us by email or postal mail below:

Mindpath Health

3835 N. Freeway Blvd., Suite 100,

Sacramento, CA 95834

[email protected]